faq's
This is not the-so-fun stuff about your booking, but essential for you to know to ensure you have the best possible experience.
booking
Why should I choose you as my provider?
We're great hoop jumpers. To trade legally we meet every requirement: insurance, registrations, food and alcohol laws and council regulations. All of it protects you and makes sure your picnic goes ahead without any drama. See what to look out for when choosing your provider here.
How do I book?
We just need a 50% deposit, with the remainder due two weeks before your event. If your event is within two weeks of booking, full payment is due. Deposits are non-refundable if you choose not to go ahead, and cancellations within two weeks of the event are charged the full quoted price. Public holiday bookings incur a 15% surcharge to cover penalty rates.
Do you need a bond?
We sure do. Credit card details are required at the time of booking. Nothing is charged unless required under our terms & conditions.
How long is my booking for?
Your package fee covers a 2.5 hour booking. Extra time can be added at $55 per hour with a minimum of 4 days' notice.
What's your maximum number of guests?
Up to 300 people at any one time – yep, you read that right! We do everything from intimate picnics to weddings and corporate events.
Can I choose my colours?
Of course. Apart from our add-ons, we can't guarantee specific equipment. With 8–10 bookings across Perth on any one day (#webeeneverywhereman), we share our pretty stuff out so every picnic looks equally epic. If there's something you just HAVE TO HAVE, ask and we'll do our best.
Can I have my booking anywhere?
Almost! Our setups involve heavy tables, rugs and tubs, so staff safety comes first. Surcharges apply for beach or sand setups (cleaning), locations more than 50m from parking, and anywhere needing stairs or lift access. We'll always try to honour your preferred spot, but the exact location may vary on the day depending on parking and access. If you want a specific spot reserved, you'll need to arrange the permit with the council, as permits must be issued to the customer. See our terms & conditions for details.
on the day
Help! I'm running late!
Life happens – outfit changes, petrol stops, a quick bottlo run. We'll hold your booking for 15 minutes from the start time. After that it will be packed down, as we're likely heading to our next setup and if you run late, everyone runs late. #rippleeffect
Can I drink at my booking?
Drinking alcohol in a public place in WA is illegal and done at your own risk. Most councils will issue a permit for this, so check with the council for your chosen location to cover your butt.
Can I take the flowers home?
You sure can! If you'd rather leave them, we deliver them to nursing homes around Perth to brighten someone else's day. Find out more here.
weather & changes
What if rain is forecast for my booking?
We just roll with the punches. Either party can change the date or location with 4 days' notice. If you change the location, you'll need to find your new spot yourself – with multiple bookings each weekend, we can't source new locations for everyone.
My numbers have changed, now what?
Once your deposit is paid, your package size can't be reduced. We're often fully booked and turning people away, and by then staff are rostered and flowers, food and decor are allocated to you. Need to increase your numbers? We'll do our best, subject to equipment availability.
diy & other
I want a DIY package. What do I need to know?
DIY packages let you get creative yourself. You'll need a large vehicle to collect and return the equipment to our Wangara HQ at a time agreed when booking. It's yours for 24 hours, and everything must come back clean: dinnerware sanitised, rugs vacuumed and cushions free of marks. Fresh flowers aren't included, but we can supply vases for your own blooms. Proof of ID and credit card details are required.
Can you help with extras like balloons, custom bouquets or a photographer?
We sure can – we're well connected in Perth. This isn't included in your package fee, which covers setup and pack-up only. Extra coordination is $55 per hour.
All of this is covered in more detail in our terms & conditions.